Do I need to pay a deposit?

Yes, a deposit of £150 per hire item will be charged at the time of hire, this will be refunded when the equipment is returned.

What identification will I need to bring with me to hire equipment from you?

For your first hire you will need to bring either a photocard driving licence or passport and two recent utility bills for proof of address. For any future hires thereafter you will not need to bring in any ID.

Can I have my item delivered?

Delivery within a five mile radius of our Folkestone store is charged at £5, if you require delivery outside of this area call us for a delivery quote.

Can I have my item collected?

Collection within a five mile radius of our Folkestone store is charged at £5, if you require collection outside of this area call us for a quote.

For agreed collection you will need to call us directly on the day you have finished with your item to arrange a pick up time.

Can I return my item to your Ashford branch?

Yes, you can drop your hire item off at our Ashford branch and the team there will be able to check the item and relevant paperwork will be emailed directly to you.

FFX Ashford,
Unit 1 Brunswick Industrial Centre,
Brunswick Road,
Cobbswood Industrial Estate,
Kent TN23 1EL,
United Kingdom

Will I be shown how to use it?

Yes we’ll show you how to use the item before you take it away and give you any advice you may need for your project.

Are consumables included in the price?

If consumables are required we can issue these on a sale or return basis – what you don’t use you can bring back. Please ask at the time of hire so we can ensure we provide you with what you need.

Do I get charged for petrol?

We don’t charge for petrol however petrol is offered in a limited supply in the tool so you may be required to buy extra for the job.

Do you have a list of all the equipment you hire?

A full list of our equipment can be viewed/downloaded here.

How do I open a trade account?

If you'd like to hire from us on a regular basis, please visit the Folkestone branch or call us on 01303 852695

  1. Tool List Download
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  2. Got a Question?
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  3. Offers
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